Effective Date: July 29, 2026
Welcome to HairHub.com.ng. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.
1. Acceptance of Terms
By using HairHub.com.ng, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. Your use of this website constitutes your acceptance of these Terms and Conditions.
2. Products
HairHub.com.ng offers hair products, wigs, hair extensions, accessories, and related beauty items. We strive to ensure that product descriptions, images, and prices are accurate. However, slight variations in color or appearance may occur due to lighting, screen settings, or manufacturing differences.
3. Orders
- All orders are subject to availability and confirmation.
- We reserve the right to refuse or cancel any order for reasons including pricing errors, suspected fraud, or product unavailability.
- Customers are responsible for providing accurate delivery information.
4. Pricing and Payment
- All prices are listed in Nigerian Naira (₦) unless otherwise stated.
- Full payment is required before any order is processed or shipped.
- We use secure payment methods to protect your transactions.
5. No Refund Policy
ALL SALES ARE FINAL.
Once payment has been successfully made, no refunds will be issued under any circumstances.
Customers are encouraged to carefully review their order, product specifications, quantity, color, size (where applicable), and delivery details before completing payment.
Refunds will not be granted for:
- Change of mind after payment.
- Incorrect product selection by the customer.
- Failure to read product descriptions.
- Delays caused by third-party courier services beyond our reasonable control.
If HairHub.com.ng mistakenly ships the wrong item or a defective product, we may, at our sole discretion, offer a replacement or exchange where appropriate. This does not constitute a cash refund.
6. Shipping and Delivery
- Delivery times are estimates and may vary depending on location and courier services.
- HairHub.com.ng is not liable for delays caused by weather, logistics providers, strikes, or other circumstances beyond our control.
- Risk of loss transfers to the customer upon delivery.
7. Exchanges
Exchange requests for incorrect or damaged items must be reported within 48 hours of receiving the order, together with clear photographs or videos showing the issue. Approved exchanges are subject to product availability.
8. Customer Responsibilities
Customers agree to:
- Provide accurate information during checkout.
- Maintain the confidentiality of their account credentials.
- Use the website only for lawful purposes.
9. Intellectual Property
All content on HairHub.com.ng, including logos, text, graphics, images, and designs, is the property of HairHub.com.ng and may not be copied, reproduced, or distributed without prior written permission.
10. Limitation of Liability
HairHub.com.ng shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products, except where required by applicable law.
11. Privacy
Your personal information will be collected, stored, and used in accordance with our Privacy Policy. We are committed to protecting your data and maintaining your privacy.
12. Changes to These Terms
HairHub.com.ng reserves the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page with the revised effective date.
13. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
14. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us through the contact information provided on HairHub.com.ng.
Customer Acknowledgment
By placing an order on HairHub.com.ng, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, including our strict No Refund Policy.
